Privacy Policy

We use the information we collect for the following purposes:

• Providing tax estimation services: Delivering federal tax estimates and IRS letter analysis through our AI-powered tools
• Processing consultation requests: Connecting you with our Enrolled Agent for professional tax services when you request it
• Communicating with your consent: Sending tax result emails and savings tips only when you have explicitly opted in via checkbox
• Newsletter delivery: Sending weekly tax newsletters to subscribers, including deadline reminders, changes in tax law, and educational case studies
• Service improvement: Analyzing anonymized, aggregated usage patterns to improve the quality and accuracy of our services
• Security and fraud prevention: Detecting and preventing abuse, unauthorized access, or other malicious activity on our platform
• Legal compliance: Meeting our obligations under applicable laws, regulations, and professional standards

We never sell, rent, trade, or otherwise disclose your personal information to third parties for their marketing or commercial purposes.

Tóm tắt: Thông tin được dùng để cung cấp dịch vụ ước tính thuế, xử lý yêu cầu tư vấn, gửi email (khi có đồng ý), cải thiện dịch vụ, và bảo mật. Chúng tôi không bao giờ bán thông tin cá nhân.

• Encryption in transit: All data transmitted between your browser and our servers is protected using industry-standard 256-bit SSL/TLS encryption
• Encryption at rest: Your data is stored in encrypted databases with enterprise-grade security controls, including access restrictions and audit logging
• Anonymized analytics: No exact financial figures, email addresses, or personally identifiable information is ever transmitted to analytics systems
• No tracking cookies: We do not use cross-site tracking cookies, third-party advertising cookies, or any form of behavioral tracking across websites
• Encrypted file storage: IRS letters and documents you upload are stored in encrypted cloud storage with strict access controls, accessible only to authorized personnel
• Access controls: Only our licensed Enrolled Agent and authorized support staff have access to client data, and only on a need-to-know basis
• Regular security reviews: We conduct periodic reviews of our security practices and update our protections as needed to address emerging threats

Tóm tắt: Dữ liệu được mã hóa khi truyền (SSL/TLS 256-bit) và khi lưu trữ. Phân tích hoàn toàn ẩn danh. Không cookie theo dõi. Tệp tải lên được mã hóa. Chỉ nhân viên được ủy quyền mới truy cập được dữ liệu.

We share data only with a limited number of service providers that are essential to operating our platform. We do not share, sell, or disclose your data to any other parties for commercial, advertising, or marketing purposes.

Each service provider is contractually bound to use your data only as necessary to perform their specific function and to maintain appropriate security measures.

We never sell, rent, or share your information with the IRS, any government agency, or any third party for commercial purposes.

Tóm tắt: Dữ liệu chỉ chia sẻ với nhà cung cấp dịch vụ cần thiết (lưu trữ đám mây, email, phân tích ẩn danh, theo dõi lỗi). Không chia sẻ với IRS, chính phủ, hoặc bên thứ ba vì mục đích thương mại.

You may request deletion of your personal data at any time by contacting us via email. Upon receiving a verified deletion request, we will remove your data within 30 days, except where retention is required by law or professional obligations.

Tóm tắt: Phiên ước tính: 24 giờ. Thư IRS tải lên: 90 ngày. Bản tin: đến khi hủy. Hồ sơ dịch vụ chuyên nghiệp: tối thiểu 3 năm theo quy định. Bạn có thể yêu cầu xóa dữ liệu bất kỳ lúc nào.

You have the following rights regarding your personal data:

• Right to Access — Request a copy of all personal data we hold about you, including session data, contact records, and communication history
• Right to Correction — Request correction of inaccurate, incomplete, or outdated personal information
• Right to Deletion — Request permanent deletion of your personal data from our systems, subject to legal retention requirements
• Right to Unsubscribe — Opt out of any and all email communications at any time via the unsubscribe link included in every email
• Right to Object — Object to the processing of your data for analytics or other non-essential purposes
• Right to Data Portability — Request your personal data in a commonly used, machine-readable format

To exercise any of these rights, please contact contact@taxviet.co. We will acknowledge your request within 10 business days and fulfill it within 30 days.

Tóm tắt: Bạn có quyền truy cập, sửa đổi, xóa, hủy đăng ký, phản đối, và chuyển dữ liệu. Cư dân California có thêm quyền CCPA. Liên hệ contact@taxviet.co — phản hồi trong 30 ngày.

Our services are not directed to children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as promptly as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@taxviet.co.

Tóm tắt: Dịch vụ không dành cho trẻ em dưới 13 tuổi. Nếu phát hiện, vui lòng liên hệ để xóa thông tin.

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or industry standards. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.